Online Doctor Visits

What is Telehealth?

Telehealth is the use of digital communication to access health care services and records remotely. To put it simply, Telehealth is online doctor visits! These HIPAA compliant E-visits and Video visits provide easy accessibility, convenience, and streamline documentation with your PHC patient portal. Designed for minor health care needs- Telehealth visits are a great option if scheduling an appointment or finding time to have an in-office visit is inconvenient. Telehealth and online doctor visits should not be used in Emergency situations, please call 911 if you need immediate attention.

About Telehealth Visits

– Patient is required to be physically located within the state of NC to receive treatment via this service.
– This is for Adult patients 18+ years old only.
– Use of this service does not guarantee a prescription.  Prescriptions will be written at the discretion of the reviewing provider.

Secure E-Mail Visits

– This service is a $49 fee, paid at the time of submission. If the provider is unable to treat your symptoms through Telehealth, you will be asked to make an in-office visit.
– Once you click next, you’ll be guided through a series of questions.  Answer these questions as honestly as you can. This will assist your provider in how to best help you.
– Once your answers have been reviewed, your provider will respond with further instructions.

Providers will review and respond to your E-Visit within 4 hours during normal business hours or the next business day during holidays/weekends. If you require more immediate attention, please visit PHC Urgent/Express Care or in an emergency call 911.

Video Visits with Your Provider

Call your PHC Doctor’s Office to schedule a video visit

Urgent Care Video Visit

Call PHC Urgent Care to schedule a video visit

Video Visits are treated like an in-office visit and are billed through insurance. Co-pays and deductibles apply.

Log-in to the Patient Portal for immediate access to these features:

  1. Secure Communication with doctor’s office
  2. Request Prescription Refills
  3. View, Track, & Update Your Medical Records
  4. Email Visits

Struggling to get logged into your PHC Portal?

Call our FMH Enrollment Team

Existing PHC Patients without a MyPHC Portal Login

If you are an existing PHC patient but do not have a FollowMyHealth account, please fill out the form below to request an invite to our portal and continue with a Telehealth visit or call 833-INFO-PHC for help with set up.

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If you are not the patient, please leave your first and last name below. Must be listed on patient's current HIPAA release to receive a portal invite. Please contact the patient’s care provider to update the appropriate HIPAA release forms.
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New to Piedmont HealthCare?

Please schedule an in-office visit to become an established patient.

Give us a call at 833-PHC-4YOU to get set up with a Primary Care Provider near you!