Medical Records
PHYSICIAN GROUP IN NORTH CAROLINA
Requesting Medical Records
If you are not a current PHC patient, medical record requests can be submitted to our Provider 1st team by fax or email. For any questions about medical records, please call the support line for assistance.
Fax
800-818-2114
Support Line:
Accessing and Requesting Medical Records
For Current Patients
Accessing Online Medical Records
Piedmont HealthCare Patient Portal
If you are a current patient, you can access portions of your electronic medical record online with the MyPHC Patient Portal powered by FollowMyHealth. That includes things like your medical history, most test results, and immunization records.
Already a Portal Member?
Need a Portal Account?
- Go to FollowMyHealth.com and create an account
- Once your account is created and you are logged into FMH, go to ‘My Account’ on the top right menu, click ‘Connections’, and click ‘Add Organization’.
- Search by zip code 28625. Choose Piedmont HealthCare.
- It will then tell you your request is pending with Piedmont HealthCare, as well as other information about how you will be notified when your request is approved, and that you may be contacted for further proof of identity. Click Continue.
Requesting Medical Records
Unable to get what you need from the portal? Printed copies are available upon your request.
To request a copy of your Medical Records, complete the Medical Records Release Form below.
*The charge for this service is in accordance with North Carolina Law and The HITECH Act.
There are Many Ways to Get Your Medical Records Release Form to Us
Please attach your completed and signed Medical Records Release Form to medical.records@piedmonthealthcare.com.
Do not send Medical Records to this email. This is for requests ONLY.
Fax
Please fax your completed and signed Medical Records Release Form to 704-696-2570.
Do not fax any Medical Records. This is for requests ONLY.
Please mail your completed and signed Medical Records Release Form to
Piedmont HealthCare
PO Box 1845
Statesville. NC 28687
Do not mail any Medical Records. This is for requests ONLY.
Have a question about your Medical Records request? You may leave a message with our Medical Records Department by calling 704-978-3546. A representative will review your request and return your call the same day.
We are unable to accept Medical Records requests by phone. All Medical Records requests must be received in writing.
Need to update or make changes to your Medical Records? Please contact your Provider directly.